Professional Services Specialist

Natural Intelligence is a global leader in the online comparison market. Our goal is to simplify decision-making and connect customers with valuable brands. Our technology helps millions of consumers around the world make smarter, confident, and informed buying decisions.  

We are seeking a Professional Services Specialist to work closely and collaboratively with our Sales, Data Operations, Product and Engineering Teams. You will be responsible for leading all aspects of partner onboarding and tracking operations, including planning, execution and ensuring technical customer success.

 

Responsibilities: 

  • Manage and implement day-to-day data integrations tasks for new customers and maintain existing customers.
  • Work closely with all company departments, such as: Data Operations, Sales & Business, Product & Development, etc.
  • Support technical issues.
  • End-to-end management of technical and tracking integrations.
  • Manage the S2S and platforms implementation projects.
  • Provide partners with technical guidance, solve technical tracking issues, and support direct, third-party and programmatic advertising campaigns.

  • Oversee day-to-day yield management across all campaigns, demand and supply sources, including performance monitoring, identifying and implementing enhancements, issue identification and escalation.

Requirements

  • 2-5 years of experience in similar technical roles.
  • Business oriented.
  • Experience in SQL/JS.
  • Experience in API’s.
  • Excellent technical and execution skills.
  • Knowledge of integration of systems such as: HasOffers, CJ, Impact Radius etc.
  • Excellent English, both verbal and written.
  • Fast learner, service oriented and highly independent.
  • Experience at an internet/online company.
  • Support and be responsive to off-hours emergencies and activities
  • Knowledge and experience in Google ads, Facebook ads and tag management.
  • Knowledge in Cake, Tealium, Gong, Invoca - Advantage
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Professional Services Specialist